Reliability Overview
April 2026Incidents
47
Avg MTTR
38m
After-hours alerts
28%
Noise filtered
70%
Alert Triage Breakdown47 total
Top Noisy Alarms
- 1ProductionAPI-HighLatency12
- 2AuthService-ErrorRate7
- 3PaymentWorker-QueueDepth5
- 4ECS-CPUUtilization-prod4
- 5RDS-FreeStorageSpace-warning3
On-Call Burden
Alert distribution across your team. After-hours above 20% indicates burnout risk (PagerDuty, 2024).
2 team members are above the after-hours threshold
Alex Chen (33%) and Sarah K. (27%) are carrying disproportionate overnight load. Consider rotating on-call or suppressing low-priority alarms outside business hours.
| Team member | Pages | After-hours | After-hours % |
|---|---|---|---|
A Alex Chen Senior SRE | 18 | 6 | 33% |
S Sarah K. SRE | 15 | 4 | 27% |
M Marcus T. Platform Eng | 8 | 1 | 13% |
P Priya Nair SRE | 4 | 1 | 25% |
T Tom W. DevOps | 2 | 0 | 0% |
Threshold marker at 20%
Repeat Incidents
Alarms firing more than once. Chronic alarms (5+) indicate unresolved root causes.
2 chronic alarms detected
ProductionAPI-HighLatency (12×) and AuthService-ErrorRate (7×) have underlying issues ConvOps has flagged in every investigation this month.
| Alarm | Severity | Fires | Trend vs Mar | Urgent |
|---|---|---|---|---|
| ProductionAPI-HighLatency | Chronic | 12 | ↑4 | 5 |
| AuthService-ErrorRate | Chronic | 7 | ↑3 | 7 |
| PaymentWorker-QueueDepth | Chronic | 5 | →5 | 2 |
| ECS-CPUUtilization-prod | Recurring | 4 | ↓7 | 0 |
| RDS-FreeStorageSpace-warning | Recurring | 3 | ↑2 | 0 |
Audit Log
Every action ConvOps has executed — triggered from chat on the Pro plan.
| Time | Action | Alarm | Engineer | Status |
|---|---|---|---|---|
| Apr 28, 14:22 | Restart ECS Service | ProductionAPI-HighLatency | Alex Chen | success |
| Apr 25, 03:11 | Scale ECS Service | PaymentWorker-QueueDepth | Sarah K. | success |
| Apr 22, 18:47 | Restart ECS Service | AuthService-ErrorRate | Alex Chen | success |
| Apr 19, 09:03 | Reboot Instance | ECS-CPUUtilization-prod | Marcus T. | success |
| Apr 14, 02:58 | Scale ECS Service | ProductionAPI-HighLatency | Sarah K. | success |
| Apr 11, 11:30 | Flush Cache | AuthService-ErrorRate | Alex Chen | failed |
Intelligence Preview
Sample metrics — full reports unlock when you connect AWS.
AI Confidence
78%
Engineers followed AI recommendations 71% of the time this month
Top recurring issue: connection_exhaustion — 4 occurrences, same fix applied each time
Full intelligence reports available in your live dashboard →
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